General Manager - Savute Elephant Safari Lodge, Botswana
Belmond, Botswana
Job Description
The Role
Belmond Safaris is looking for a General Manager to be based in our Savute Safari Lodge Safari, located in the Chobe National Park in Botswana. The General Manager will act as the business owner and drive excellence in line with Belmond’s and Belmond Safaris strategic plan.
Belmond Safari Lodges sparkle with a unique personality, and together form the ultimate Botswana safari, Elephants parade across the plains and against the Botswana sunrise. Predators kick up plumes of dust. The setting sun brings startling pink skies. With indulgent and elegant tented rooms, feasts of local delicacies and camps perfectly positioned for game spotting, Belmond safaris sizzle with savannah magic.
Beside the mysterious Savute Channel, this tented oasis is the perfect base to discover the wonders of Chobe National Park. Breathlessly captivating, this corner of Botswana has long been associated with the world’s greatest explorers, including David Livingstone. Follow in their footsteps at Savute Elephant Lodge. Head out to our unique viewing hide at dusk or dawn, overlooking the watering hole, and see elephants, hyenas and cheetahs in their element. Then find a serene welcome back at the lodge. The contemporary interiors reflects the earthy tones of the wilderness, while eco-friendly design features keep you in harmony with the stunning landscape.
About Belmond
Belmond is part of the world’s leading luxury group, LVMH Moët Hennessy Louis Vuitton.
Belmond has been a pioneer of exceptional luxury travel since 1976. Its portfolio extends across 24 countries with 46 remarkable properties that include the illustrious Venice Simplon-Orient-Express train, remote beach retreats like Cap Juluca in Anguilla, Italian hideaways such as Splendido in Portofino, and gateways to natural wonders such as Hotel das Cataratas beside Brazil’s Iguassu Falls. From trains to river barges, safari lodges to hotels, each unique property has a distinctive story, personality and identity, with a personalised team to match.
The essence of the Belmond brand is built upon its heritage, craftsmanship and genuine, authentic service. We treasure history while looking to the future. We embrace community spirit and believe in responsible, sustainable tourism. As part of our Think Global, Act Local approach, we prioritise purchasing food from sustainable sources, run and support educational programmes and follow sustainable practices to reduce our impact on the environment.
Belmond and you
When you join Belmond, you become part of a global family. We ask you to embrace our core values, follow our directives and reflect the ethos of our group. In return, we ensure our employees enjoy just as many memorable moments as our guests. Benefits include the Discovering Belmond programme, which offers team members complimentary accommodation at Belmond hotels, discounted rates for our trains, cruises and safaris, and discounted food and beverages. More importantly, we support you in your career. We make a point of investing in your development and wellbeing to help you reach your full potential.
Requirements
- Minimum of 3 years work experience in a Lodge Manager position in the luxury hospitality industry and essentially experience in remote locations
- Not essential but preferable to have some experience with safaris
- Ability to interact and build relationships with the local community and guests
- Ability/experience to create new excursions and activities for our guests.
- Experience of consistently driving Excellence and reaching LQA targets
- Experience with working and developing local talent.
- Demonstrate ability of change management and moving projects forward from the beginning through to the end
- Ability to demonstrate prior success in delivering results.
- Ability to build genuine, effective relationships with leadership teams and work collaboratively in order to achieve organisational success.
- Financial acumen and commercially focused.
- A pioneering mindset, looking to improve one’s-self and the Eagle Island Lodge team
- Keeps up to date knowledge of (and acts upon) trends in the luxury industry and luxury experiences.
- An impeccable eye for detail with an unswerving approach to standards in order to consistently reach Excellence.
- Genuine, authentic character and great storyteller with a sense of humour.
- Proud custodian, being proud of and protecting our lodges, the environment amp; their heritage.
- Pioneering mindset with a thirst for discovery, learning and growing, and creating their own personal journey.
- Caring hands amp; hearts, respecting and taking care of the team and the community.
- High level of social and interpersonal skills with a passion for each other, guests, communities, and coll